Table of contents

High levels of employee motivation and commitment

The Excellence@work Award is presented to companies that achieve a very high motivation score in the ValueQuest employee survey and, at the same time, have a participation rate of at least 80% of their employees in the survey.

Raiffeisenbank Regio Arbon was pleased to report an outstanding result in the employee survey: The overall motivation score stands at 80 index points, which is above the Raiffeisenbank benchmark. It is also particularly encouraging that 70% of employees act as ambassadors for Raiffeisenbank. These employees strongly identify with their work and with Raiffeisenbank as a company, and they contribute significantly to a positive work culture.

Factors Contributing to High Employee Motivation

The areas that received the most positive ratings were “Working Independently” (87 points), “Working as a Team” (86 points), and “My Manager” (86 points), which clearly demonstrates that employees highly value both collaboration within the team and with their manager, as well as the degree of autonomy they have.

Raiffeisenbank Regio Arbon fosters a work environment in which employees can contribute, take on responsibility, and feel a long-term connection to the company. The high level of trust in leadership, the strong corporate culture, and work that is perceived as meaningful all contribute to employee motivation. Particular praise was given to the bank’s management for its transparent and authentic communication, as well as to the values that shape a positive and inclusive work culture.

A strong corporate culture is not only essential for the employees themselves, but also serves as an important foundation for sustainable success and high-quality service for customers.

High participation rate

With a participation rate of 91%, these results are highly significant. The high response rate reflects the employees’ strong commitment and their willingness to actively help shape the bank’s future development.

We extend our heartfelt congratulations to Raiffeisenbank Regio Arbon on receiving this award as an attractive employer. The result clearly demonstrates how a strong culture of trust, personal responsibility, and appreciative leadership can sustainably strengthen employee motivation, loyalty, and commitment.

Post published on July 7, 2026

About Dr. Kathrin Neumüller
Kathrin Neumüller, Co-Managing Director, has wavy blonde hair and wears a navy blue blazer over a white shirt. She smiles confidently and stands in a modern office with large windows at the back.

Dr. oec. HSG Kathrin Neumüller is Co-Managing Director at ValueQuest and an expert in employee inspiration and empowerment. She also teaches strategic management in the MBA program at the ZHAW. She holds a doctorate from the University of St. Gallen (HSG) and studied at the University of Cambridge. Learn more about Kathrin

Inspired? Then share this post via your favorite platform.

Subscribe to the ValueQuest newsletter now

Stay informed and up to date.

  • Current HR trends and topics
    Stay up to date with exciting blog articles and expert interviews.

  • Practical tips and tricks
    Get valuable practical tips from the fields of HR and recruiting.

  • Exclusive resources
    Access to checklists and guidelines to help you in your everyday life.

Our promise:

  • Quality instead of quantity: Our newsletter is only published every two months.
  • Relevant content: We offer you valuable expert knowledge that really helps you.
  • Community focus: Be part of a committed HR community.

Other articles that might interest you ...

  • The team at Raiffeisenbank Regio Arbon celebrates its recognition as an "Excellence@Work" Outstanding Employer with the award trophy.

    Raiffeisenbank Regio Arbon, a Top Employer: Personal Responsibility as Part of a Strong Corporate Culture

    July 7, 2026

    Reading time: 2 min

    ValueQuest honors particularly attractive employers in Switzerland with the Excellence@Work Award. We recently had the pleasure of presenting the award to Raiffeisenbank Regio Arbon.

  • Ricardo Garcia, CEO of PROMEA, pictured in front of a modern building

    Customer Satisfaction as a Strategic Lever: An Interview with Ricardo Garcia, CEO of PROMEA

    June 20, 2026

    Reading time: 10 min

    PROMEA has been achieving top scores in customer satisfaction for years. In an interview with CEO Ricardo Garcia, it becomes clear that this is no coincidence—rather, it stems from a clear focus on quality, response times, and the consistent implementation of insights from customer surveys. This interview highlights how PROMEA uses the NPS as a management tool and what challenges lie ahead for customer satisfaction.

  • srcset="data:image/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271502%27%20height%3D%27846%27%20viewBox%3D%270%200%201502%20846%27%3E%3Crect%20width%3D%271502%27%20height%3D%27846%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E"

    Shame in the Workplace: Why We Don't Say What Actually Needs to Be Said

    June 4, 2026

    Reading time: 4 min

    Giving and receiving feedback is one of the most fundamental aspects of modern professional life. But why do we so often find it difficult to offer honest feedback?

  • eNPS scale from 0 to 10, divided into detractors (0 to 6), passives (7 to 8), and promoters (9 to 10)

    Customer Survey in Switzerland: Questionnaire, Sample Questions, and Sample Questionnaire

    May 27, 2026

    Reading time: 6 min

    Customer Survey in Switzerland: Use our sample questions and questionnaire template to create an effective questionnaire for your customer survey or poll.

  • eNPS scale from 0 to 10, divided into detractors (0 to 6), passives (7 to 8), and promoters (9 to 10)

    Employee Net Promoter Score (eNPS): Guide and Checklist

    May 10, 2026

    Reading time: 17 min

    The Employee Net Promoter Score (eNPS) is a simple and effective tool for measuring employee loyalty and retention. We explain what the eNPS is, how it works, and how you can interpret the results.

  • srcset="data:image/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271707%27%20viewBox%3D%270%200%202560%201707%27%3E%3Crect%20width%3D%272560%27%20height%3D%271707%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E"

    Insurance Brokers in Switzerland: What Our Industry Study Really Reveals About the Insurance Market

    May 4, 2026

    Reading time: 7 min

    The insurance market in Switzerland is undergoing a transformation. Insurers are becoming more selective, processes are becoming more standardized, and pressure on insurance brokers is mounting. At the same time, data-driven market studies such as the Broker Panel Switzerland are becoming increasingly important.

  • Data Protection and Security in Employee Surveys at Companies

    Anonymity and Data Protection in Employee Surveys in Switzerland: The Most Important Questions Explained

    April 30, 2026

    Reading time: 7 min

    Anyone planning an employee survey within a company quickly realizes that few topics raise as many questions as data protection and anonymity. Employees want to be sure that their responses cannot be traced back to them. At the same time, companies must comply with legal requirements while still obtaining meaningful results.

  • Quote from Zurich Insurance regarding the Swiss Broker Panel on structured feedback and collaboration with insurance brokers

    Structured feedback that matters: Zurich speaks at the Swiss Broker Panel

    April 27, 2026

    Reading time: 6 min

    How important is structured feedback for insurers—and how is it used effectively? In this interview, Tiziana Manfioletti, Business Development Advisor for Brokers at Zurich, explains how Zurich’s Broker Panel Switzerland is utilized. She highlights the improvements resulting from the feedback and how brokers can help shape the partnership through their participation.

  • An older couple is reviewing retirement planning documents together

    Swiss Pension Fund Study 2026: What Pension Fund Advisors Need to Know About the Second Pillar

    April 22, 2026

    Reading time: 5 min

    Occupational pension plans, also known as the second pillar or pension funds, are a key component of retirement planning in Switzerland. But how well do pension fund members understand their own pension plan?