The ValueQuest
Public Voice®

With Public Voice, we promote sustainable dialog between municipalities, employees and the population with well-founded surveys and analyses.

  • Promoting dialog for sustainable development: Our surveys enable a continuous exchange and promote understanding between citizens, teachers and the administration.

  • Improving efficiency and attractiveness: Through targeted surveys of employees (municipal and cantonal) and the population, we help to optimize processes, improve the working atmosphere and increase the attractiveness of the municipality as an employer.

  • Recognizing and solving challenges at an early stage: With Public Voice, municipalities, cities and cantons can gain valuable insights to identify problems in good time and take targeted measures.

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The Baloise logo is presented in a clear, sans serif font with a stylized symbol reminiscent of a geometric "B". In the black and white version, it stands for stability, trust and modern financial solutions.
The Generali logo shows the winged Lion of St. Mark holding an open book with the Latin inscription "PAX TIBI MARCE EVANGELISTA MEVS". This historical symbol, inspired by the heraldic animal of the Republic of Venice, stands for protection, wisdom and trust.
The Raiffeisen Switzerland logo shows the lettering "RAIFFEISEN" in striking capital letters. In the black and white version, it stands for clarity, stability and the cooperative values of Switzerland's second-largest banking group. The minimalist design emphasizes the proximity to customers and the company's roots in the Swiss financial sector.
Ringier AG's black and white logo with a clear, sans-serif word mark - stands for the Swiss media company's long-standing tradition and modern orientation. The monochrome design emphasizes the brand's versatility and digital focus.
Black logo of "Die Mobiliar" - modern, typographically reduced trademark of the traditional Swiss insurance company.
Logo of Migros Bank, a renowned Swiss financial institution. The design stands for stability, customer proximity and sustainable bank management in the service of private and business customers.

Over 1,200 customers place their trust in ValueQuest. Read the success stories here.

Did you know ...

... that Public Voice has been the dialog tool for socially responsible municipalities since 2013? As a specialized tool for employee surveys and management feedback, Public Voice supports cities, municipalities and schools in analyzing, understanding and specifically increasing the satisfaction and motivation of their employees, teachers and the population.

Public Voice is a registered trademark of ValueQuest GmbH from Zurich and is based on modern, secure and scientifically sound survey methods.

We move your municipality and your canton forward

With our customized surveys, we support municipalities and public administrations in gaining a clear basis for action and responding specifically to the needs of the population and employees. Our solutions are flexible and tailored to your specific goals - for a future-oriented, socially responsible municipality.

Our range comprises three products:

Population survey

A population survey provides a valuable basis for decision-making for long-term and sustainable development at municipal and cantonal level.

Systematic dialog with the population contributes to objective and future-oriented design by the municipal council or city council and promotes the participation of all population groups in the political process. This strengthens trust and transparency in the decision-making process of every socially responsible municipality.

Survey of administrative staff

The survey of administrative employees helps public administrations, municipalities and cantons to position themselves as attractive employers.

Used in a targeted manner, it optimizes organization and processes in various areas - from the entire municipal administration to individual departments, retirement homes and schools. In this way, it strengthens service orientation and at the same time promotes employee motivation, which benefits efficiency and satisfaction in the long term.

Teacher survey

The teacher survey supports school communities and school management in meeting the increasing educational requirements.

This form of survey involves teachers and school staff in a sustainable dialog about the educational mission. Such surveys increase teacher satisfaction and motivation, promote the school climate and cooperation and help to identify risks such as staff turnover and burn-out at an early stage. The teacher survey is a valuable tool for a socially responsible school community.

How the ValueQuest Public Voice works

The tool for socially responsible municipalities, cities and cantons. Find out more about our services and our goals.

Our service

PublicVoice specializes in surveys in municipalities, cities and schools:

  • Employee surveys for municipal and city administrations (online or paper form)
  • Leadership feedback and 360° feedback
  • Surveys of teachers, pupils and parents
  • Opinion polls
  • Expert interviews

Our goal is to support municipalities, cities and school communities in conducting a structured, fact-based dialog with their stakeholder groups (employees, teachers and the general public).

To achieve this goal,

  • we develop customized surveys that take into account the specific features of the municipality.
  • we use simple and easy-to-understand survey instruments that enable a high level of participation.
  • we create meaningful reports that present the situation visually and transparently. If desired, we can enrich the results through benchmarking.
  • we promote dialog through graphically prepared means of communication.
  • we identify the greatest potential for action and thus lay the foundations for the sustainable development of the municipality / school.
  • we keep processes simple and lean to keep costs low.

PUBLIC VOICE = motivated team of experienced specialists
PUBLIC VOICE = step-by-step customer support
PUBLIC VOICE = simple, efficient processes, thus less effort for customers
PUBLIC VOICE = rapid evaluations and meaningful analyses
PUBLIC VOICE = scientific cooperation with the University of St.Gallen
PUBLIC VOICE = well-founded projects at fair prices

 

This is what Public Voice offers:

  • Professional project management by experienced project managers
  • Support in information and communication to all parties involved
  • Customized questionnaire based on the municipality's mission statement and a comprehensive database of questions.
  • Secure and efficient online or paper survey
  • Ensuring anonymity and data protection
  • Comprehensible, graphical reports for all units to be evaluated (e.g. locations, authorities, companies, teams, ...)
  • Benchmarking with comparable municipalities / cities
  • Personal discussion and presentation of the results with clear recommendations for action
    Optional workshop support from experienced moderators
 
The logo of the municipality of Biberist is based on the official municipal coat of arms. This depiction symbolizes the historic rafting trade that was once important in Biberist.

"In my search for an experienced company with expertise in the public sector, I came across ValueQuest, which we can highly recommend them as a reliable partner."

Urban Müller

Head of Central Services
Municipality of Biberist

Dr. Kathrin Neumüller is Managing Director at ValueQuest. She holds a doctorate from the University of St. Gallen (Dr. oec. HSG) and a Master's degree in Social Sciences from the University of Cambridge. She specializes in strategic communication, leadership and employee inspiration.
Dr. Kathrin Neumüller

Co-Managing Director

Questions? I look forward to your call!

Please do not hesitate to call me.

Excellence @ Work Award
Give your employer branding a boost

With ValueQuest, you can master the entire employee survey process. We accompany you step by step, from planning and target definition to execution, analysis and implementation of measures.

  • Strengthening employer branding: The award shows internally and externally that you are an outstanding employer.

  • Motivation and commitment: Recognition for excellent leadership and employee motivation promotes the commitment of your teams.

  • Increase attractiveness: The Excellence@Work Award makes your company more attractive to top talent and increases employee loyalty.

Emblem with VQ logo - symbolizes excellence, trust and proven quality. The seal stands for ValueQuest's well-founded, data-supported processes in feedback, development and organizational consulting.

On the pulse of time

ValueQuest also helps you to master the challenges of today's working world. Not only do you gain insights into the current and future needs of your workforce, but you also identify the most important areas for change. These levers will help you to successfully overcome your challenges.

Our expertise includes, among other things:

The rapid development of digitalization and artificial intelligence is fundamentally changing the world of work. With our question blocks, you can find out how your employees perceive these changes, where they need support and what automation potential they see.

Digitalization is revolutionizing the way we work. Our specific question blocks will help you to understand which new working models and processes your employees prefer, how this affects their work-life balance and how you can create an attractive, future-oriented working environment.

At a time when both customers and employees are placing increasing emphasis on sustainability, it is important that your company does not fall behind. Our question blocks allow you to measure the effectiveness of your sustainability efforts and identify areas for improvement.

In times of change, new leadership skills are required. Our question blocks offer you the opportunity to analyze how your managers are mastering the challenges of the modern job market and how they can understand and respond to the needs of Generations Y and Z.

A diverse and inclusive work environment is not only a question of ethics, but also a decisive competitive advantage. Our question blocks reveal where your company stands in terms of diversity and inclusion and how you can create a culture that values and includes all employees.

The competition for the best talent is more intense than ever. With our question blocks, you can determine which factors increase your attractiveness as an employer and how you can position yourself as a preferred employer.

Wir helfen Ihnen zu verstehen, wie eine Kultur der Offenheit und des Vertrauens die Innovationskraft und Produktivität Ihres Teams steigern kann. Unsere Frageblöcke zielen darauf ab, Verständnis für die Dynamiken innerhalb Ihrer Teams zu schaffen und Wege aufzuzeigen, wie psychologische Sicherheit gefördert werden kann.

Success stories from our customers

The latest blog posts on the topic of Public Voice

  • Employee engagement in Switzerland according to Gallup 2023: 11 percent highly committed, 79 percent working to rule, and 10 percent mentally checked out

    Employee engagement: Gallup Q12 questionnaire and suitability in Switzerland

    January 17, 2026

    Reading time: 10 min

    The Gallup Q12 is one of the best-known tools for measuring employee engagement. This article explains the model, highlights its advantages and disadvantages, and assesses how well the Gallup Q12 fits the Swiss working environment.

  • Graphic illustration of the ABC model: Adversity (A), Beliefs (B), Consequences (C), and Dispute & Effect (D&E). With notes on views of human nature, perception, and questions for reflection in a leadership context.

    Reducing stress & increasing resilience: Guide and tips

    January 4, 2026

    Reading time: 32 min

    Stress weakens teams, reduces productivity, and affects health. Resilience counteracts this—it strengthens, stabilizes, and protects. This guide shows how resilience develops and how it can be specifically built up in everyday working life.

  • Open notebook titled "Today" with a numbered to-do list – symbolizing planning, prioritizing, and implementing measures.

    Conducting an employee survey: Guide, tips, and checklist

    January 1, 2026

    Reading time: 16 min

    Employee surveys are a powerful tool for organizational development. But they often fail. Not because of bad questions, but because of poor implementation. To ensure that your next employee survey really makes a difference, you need to be aware of the typical mistakes and pitfalls. We'll show you how to avoid them and turn feedback into real change.

  • Wooden letters arranged in a grid to spell out the word "feedback." Symbolizing structured communication, honest feedback, and personal development.

    The psychology of feedback: Top reasons why giving and receiving feedback doesn't work

    December 25, 2025

    Reading time: 17 min

    Why is feedback so difficult for us, even though we know how important it is for our development? This article shows how deeply ingrained psychological reactions shape our perception and what helps us to use feedback in a more open and constructive way.

  • Group photo of Raiffeisenbank Gros-de-Vaud employees in the festively decorated stairwell with Christmas tree and Excellence@work Award.

    Raiffeisenbank Gros-de-Vaud recognized as a top Swiss employer

    December 18, 2025

    Reading time: 7 min

    In 2025, Raiffeisenbank Gros-de-Vaud conducted its first systematic employee survey with ValueQuest – and immediately qualified as a top employer. Raiffeisenbank has therefore been awarded our prestigious Excellence@work Award.

  • Close-up of an open dictionary page with word definitions such as "diction" and "dictionary" – symbolizing the importance of precise language use and conscious language usage.

    Employee survey or staff survey?

    December 9, 2025

    Reading time: 9 min

    Employee survey, staff survey, or perhaps even employee survey? What is the correct term, and is there a difference in meaning?

Let's get started together!

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"The ValueQuest team showed genuine interest in our survey, asked critical questions and were always honest. They worked hard to get the best results for us. The project manager took a lot of time to adapt the questionnaire perfectly to our goals and needs."

Johanna Gasser

Head of Marketing & Communication, Asga Pension Fund

An animated GIF shows several ValueQuest team members one after the other in a uniform style. Each person appears with a smooth transition, creating a dynamic and likeable overall image of the team.
Your ValueQuest experts

By submitting this form, I confirm that I have read the privacy policy and that I consent to the processing of my personal data by ValueQuest for the purposes stated. In the event of consent, I can revoke my consent at any time.

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