Working from home will be indispensable in the future, as is very clear from current employee surveys on the topic of 'working from home'. Employees want this form of work even after the coronavirus pandemic has been overcome. However, for most employees, physical meetings are still important.

The design of rooms

If employees can increasingly work from anywhere, they will no longer need a fixed workplace. The challenge for companies in the future will be to design (virtual) contact spaces in such a way that they offer real added value for employees. After all, contact with colleagues is necessary to do a good job. Personal interaction clearly promotes the success of projects.

Systematic and open dialog

In the virtual working world, the randomness of impulses - e.g. in a conversation in the cafeteria - practically comes to a standstill. There is a danger that teams will increasingly lose the feeling for each other. New employees also hardly have a chance to get to know the informal rules of conduct and culture of an organization. This entails the risk of employees becoming detached from the company.

Employee and pulse surveys

Maintaining relationships is also essential when working from home. Even the feeling of a lack of belonging depresses motivation and leads to less commitment. This requires companies to be willing to engage in genuine dialog. A professionally conducted employee survey establishes an open and systematic dialog with your company's employees. The idea of participative employee management is successfully put into practice, which has a positive effect on employee motivation and job satisfaction.

Pulse surveys enable managers to obtain rapid feedback from employees at a defined frequency - this can be weekly or monthly, as desired - e.g. on hot topics such as working from home.

Leadership as a challenge

Tight management often does not work and even hinders the workflow. Many managers became aware of this during the lockdown. However, the control vacuum has also created space for self-organization and initiative. Companies or managers who have been able to allow this have come through the crisis better so far.

In our next blog post, we will show how 360° feedback can help managers to meet (new) challenges.

Article published on February 10, 2021

About Francine Kräuchi
Francine Kräuchi is Managing Partner and Project Manager at ValueQuest. She guides clients through data-based change processes with expertise in consulting, project management and employee feedback.

Francine Kräuchi is a senior manager and project manager at ValueQuest with many years of in-depth expertise in employee surveys and 360-degree leadership feedback. As a systemic coach, she supports managers in their further professional development based on the feedback results. Learn more about Francine

Inspired? Then share this post via your favorite platform.

Subscribe to the ValueQuest newsletter now

Stay informed and up to date.

  • Current HR trends and topics
    Stay up to date with exciting blog articles and expert interviews.

  • Practical tips and tricks
    Get valuable practical tips from the fields of HR and recruiting.

  • Exclusive resources
    Access to checklists and guidelines to help you in your everyday life.

Our promise:

  • Quality instead of quantity: Our newsletter is only published every two months.
  • Relevant content: We offer you valuable expert knowledge that really helps you.
  • Community focus: Be part of a committed HR community.

Other articles that might interest you ...

  • Quote from Zurich Insurance regarding the Swiss Broker Panel on structured feedback and collaboration with insurance brokers

    Structured feedback that matters: Zurich speaks at the Swiss Broker Panel

    April 27, 2026

    Reading time: 6 min

    How important is structured feedback for insurers—and how is it used effectively? In this interview, Tiziana Manfioletti, Business Development Advisor for Brokers at Zurich, explains how Zurich’s Broker Panel Switzerland is utilized. She highlights the improvements resulting from the feedback and how brokers can help shape the partnership through their participation.

  • An older couple is reviewing retirement planning documents together

    Swiss Pension Fund Study 2026: What Pension Fund Advisors Need to Know About the Second Pillar

    April 22, 2026

    Reading time: 5 min

    Occupational pension plans, also known as the second pillar or pension funds, are a key component of retirement planning in Switzerland. But how well do pension fund members understand their own pension plan?

  • Yellow eggs with different emoji faces symbolizing various customer emotions and customer satisfaction.

    Customer Satisfaction: The Most Important Questions and Answers

    April 16, 2026

    Reading time: 4 min

    Customer satisfaction is the key to sustainable business success. It fosters customer loyalty, strengthens your reputation, and provides a decisive competitive advantage. But how can you measure customer satisfaction? Which methods and tools actually get the job done? And how do you find the right provider in Switzerland? This article answers the most important questions about customer satisfaction surveys and shows how you can use valuable feedback to develop concrete measures to increase your customer satisfaction.

  • An interview with Franc Büsser of AXA Switzerland on the Swiss Broker Panel and the collaboration between insurers and insurance brokers

    Insurance Brokers – Switzerland's Largest Insurance Study

    March 30, 2026

    Reading time: 8 min

    Insurance brokers are playing an increasingly important role in the Swiss insurance market. More and more companies are turning to independent advisors for help with complex insurance issues. At the same time, the demands placed on insurers and brokers are growing.

  • A group photo of the Landheim Brüttisellen team taken outdoors on a sunny day. In the center, someone is holding an Excellence@work Award, which confirms their recognition as a top employer.

    Switzerland's Best Employers: Landheim Brüttisellen Stands Out for Its Fairness and Sense of Responsibility

    March 19, 2026

    Reading time: 3 min

    In early 2026, Landheim Brüttisellen conducted its first external employee survey with ValueQuest and immediately qualified for our Excellence@work Award with an outstanding result.

  • Marielena Einzinger on 360-degree feedback as a strategic tool for strengthening self-reflection and leadership culture

    360-Degree Feedback: Insights from Leadership Feedback and Implications for Corporate Culture

    March 11, 2026

    Reading time: 10 min

    360-degree feedback strengthens leadership, provides clarity about one’s own impact, and fosters an open feedback culture. When used correctly, it becomes a strategic tool for sustainable leadership development and improved organizational performance.

  • Group photo of the Raiffeisenbank Region Glatt team after a successful employee survey and employer award

    Top employer: Raiffeisenbank Region Glatt with highly motivated employees

    March 10, 2026

    Reading time: 3 min

    At the end of 2025, Raiffeisenbank Region Glatt conducted its first employee survey with ValueQuest – and immediately qualified as a top employer. Raiffeisenbank has therefore been awarded our prestigious employer prize, the Excellence@work Award.

  • Woman writing feedback on a whiteboard - symbol for structured employee surveys and management feedback at ValueQuest

    360-degree feedback: the most important questions and answers

    March 4, 2026

    Reading time: 6 min

    360-degree feedback is the key feedback tool for effective leadership development. It provides crucial insights that go far beyond traditional employee appraisals and forms the basis for successful coaching.

  • Interview with Allianz Suisse on cooperation between insurance brokers and insurers in the Swiss market as part of the Broker Panel Switzerland 2025.

    Insurance brokers: role, benefits, and cooperation in the Swiss market

    March 2, 2026

    Reading time: 9 min

    Insurance brokers play an important role in the Swiss insurance market. But what exactly do brokers do, and how do they work with insurers? In this interview, Thargye Gangshontsang from Allianz Suisse explains the perspective of an insurer.