Melanie has worked as a Research Manager/Project Manager at ValueQuest since 2010 and has been a Managing Partner since January 2023.
What Melanie likes most about her job:
"Together with my colleagues Sabrina Karthe and Louis Preisig, I am primarily responsible for our continuous tracking studies in the insurance sector. I particularly enjoy the collaboration and exchange with our participating insurance partners and the continuous development of our studies - so that we can deliver results that help to improve processes at insurers and increase customer and service quality."
What customers and partners can expect when working with Melanie:
"My aim is to ensure that my customers and partners are always completely satisfied with the analyses and results that we deliver to them. For me, this naturally includes responding to customer needs at all times, being flexible and reacting quickly when questions or requests arise."
Where to find Melanie in her free time:
"I like to spend my free time with my family and friends. In summer, I'm often in and around the water. I enjoy excursions into nature at the weekend and the snow in the Valais mountains in winter."
Article published on March 12, 2023
About Barbara Haimoff

Barbara Haimhoff is Office Manager at ValueQuest and ensures that day-to-day business runs smoothly. She graduated from the KV Baden business school and is a qualified commercial clerk with many years of professional experience in administration and organization. Find out more about Barbara
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