Luca Bonfadelli has worked as a Research Manager and Project Manager at ValueQuest since 2014 and has been a Managing Partner since January 2023.
What Luca likes most about his job:
"As a project manager at 360° Leadership Feedback, I am in contact with HR partners on the customer side across all countries and time zones. I particularly enjoy the varied contact around the globe. I also manage our small - but excellent - IT department, which gives me a broad and varied range of work."
What customers and partners can expect when working with Luca:
"When dealing with customers and partners, I am helpful and helpful and flexible and always think from the customer's perspective. A partnership-based relationship with customers is important to me, where it's not just about delivering what is promised, but also thinking beyond that."
Where to find Luca in his free time:
"In recent years, I've been spending more time on the rocks and in the climbing gym and enjoy going on mountain tours and challenging hikes all year round."
Article published on March 28, 2023
About Barbara Haimoff
Barbara Haimhoff is Office Manager at ValueQuest and ensures that day-to-day business runs smoothly. She graduated from the KV Baden business school and is a qualified commercial clerk with many years of professional experience in administration and organization. Find out more about Barbara
Inspired? Then share this post via your favorite platform.
Other articles that might interest you ...
Top Swiss Employers: GastroSocial
September 9, 2026
Reading time: 3 min
GastroSocial has received the 2026 Excellence@Work Award from ValueQuest. With a response rate of 96 percent, a motivation score of 84, and 87 percent of employees serving as brand ambassadors, the company demonstrates a strong employer culture.
Employee Survey: Raiffeisenbank Möhlin Achieves Excellent Results
August 31, 2026
Reading time: 3 min
Raiffeisenbank Möhlin is one of Switzerland's top employers and is receiving our Excellence@Work Award in recognition of this achievement. Congratulations!
Employee Surveys in Switzerland: Find Providers & Tools
August 30, 2026
Reading time: 6 min
Employee Survey in Switzerland: How Do You Find the Right Employee Survey Provider? What Really Matters When It Comes to Anonymity, Tools, Questionnaires, and Analysis.
360-Degree Feedback Questionnaire: Sample, Template, and Sample Questions
August 21, 2026
Reading time: 7 min
Table of Contents A 360-degree feedback process is only as good as its questionnaire. The questionnaire is at the heart of the entire process. It determines whether...
Employee Survey: The CAMPUS SURSEE Foundation Is Among Switzerland's Best Employers
August 5, 2026
Reading time: 2 min
ValueQuest honors particularly attractive employers in Switzerland with the Excellence@Work Award. We recently had the pleasure of presenting the award to the CAMPUS SURSEE Foundation.
Raiffeisenbank Regio Arbon, a Top Employer: Personal Responsibility as Part of a Strong Corporate Culture
July 7, 2026
Reading time: 2 min
ValueQuest honors particularly attractive employers in Switzerland with the Excellence@Work Award. We recently had the pleasure of presenting the award to Raiffeisenbank Regio Arbon.
Customer Satisfaction as a Strategic Lever: An Interview with Ricardo Garcia, CEO of PROMEA
June 20, 2026
Reading time: 10 min
PROMEA has been achieving top scores in customer satisfaction for years. In an interview with CEO Ricardo Garcia, it becomes clear that this is no coincidence—rather, it stems from a clear focus on quality, response times, and the consistent implementation of insights from customer surveys. This interview highlights how PROMEA uses the NPS as a management tool and what challenges lie ahead for customer satisfaction.
Shame in the Workplace: Why We Don't Say What Actually Needs to Be Said
June 4, 2026
Reading time: 4 min
Giving and receiving feedback is one of the most fundamental aspects of modern professional life. But why do we so often find it difficult to offer honest feedback?
Customer Survey in Switzerland: Questionnaire, Sample Questions, and Sample Questionnaire
May 27, 2026
Reading time: 6 min
Customer Survey in Switzerland: Use our sample questions and questionnaire template to create an effective questionnaire for your customer survey or poll.
