We are delighted to welcome Dr. oec. HSG Kathrin Neumüller to our team. Kathrin has been supporting us as a project manager and inspiration expert since May 2023.
Kathrin completed her doctorate at the University of St.Gallen in the field of employee inspiration and empowerment under Professor Rudolph (Institute of Retail Management). Subsequently, she lectured in the field of business innovation, conducted research in the area of employee motivation and led industry projects in cooperation with the largest Swiss and international retail companies in the areas of employee empowerment, motivation and inspiration. She also worked as a strategic consultant in the financial sector and in the business development department of Swiss Post.
As a lecturer at the Zurich University of Applied Sciences (ZHAW), Kathrin teaches marketing and branding. Her lectureship enables her to bridge the gap between science, teaching and practical implementation. This gives her a constant breath of fresh air for new product and service ideas, which she will bring to ValueQuest.
Why Kathrin chose ValueQuest:
"At ValueQuest, I can now combine my thematic and methodological skills: my statistical expertise, my in-depth knowledge of employee research and work psychology as well as my strategic tools. Here I can pursue my passion for translating scientific findings into practical recommendations for companies and thus create direct customer benefit.
In addition to the perspective that ValueQuest offers me, the appreciation and collegiality of the entire ValueQuest team were decisive factors in my decision. ValueQuest not only preaches an appreciative team atmosphere and an inspiring team spirit, but also exemplifies these values on a daily basis."
What Kathrin particularly appreciates about her work at ValueQuest
"I particularly appreciate being able to actively drive forward my main areas of focus - employee inspiration and empowerment - at ValueQuest. Together with the ValueQuest team, we will now generate added value for our customers through new product ideas and make companies fit for their transformation through inspired employees."
What customers and partners can expect when working with Kathrin:
"I see myself as a problem solver: my top priority is to offer customers the optimal solution to their problems and challenges. I am passionate about going the extra mile and looking for tailor-made, customer-oriented solutions. What must not be neglected is the fun of working together. My goal is to always work with customers as equals and with enthusiasm."
Where to find Kathrin in her free time:
"I'm a big fan of Hispanic culture, language and lifestyle. I love discussing God and the world over a glass of strong Ribera del Duero and a few slices of Spanish pata negra ham. When I'm not on the Camino de Santiago, you're most likely to find me on the dance floor dancing Salsa Cubana."
Article published on June 1, 2023
About Dr. Kathrin Neumüller
Dr. oec. HSG Kathrin Neumüller is Co-Managing Director at ValueQuest and an expert in employee inspiration and empowerment. She also teaches strategic management in the MBA program at the ZHAW. She holds a doctorate from the University of St. Gallen (HSG) and studied at the University of Cambridge. Learn more about Kathrin
Inspired? Then share this post via your favorite platform.
Other articles that might interest you ...
Employee Net Promoter Score (eNPS): Guide and Checklist
May 10, 2026
Reading time: 17 min
The Employee Net Promoter Score (eNPS) is a simple and effective tool for measuring employee loyalty and retention. We explain what the eNPS is, how it works, and how you can interpret the results.
Insurance Brokers in Switzerland: What Our Industry Study Really Reveals About the Insurance Market
May 4, 2026
Reading time: 7 min
The insurance market in Switzerland is undergoing a transformation. Insurers are becoming more selective, processes are becoming more standardized, and pressure on insurance brokers is mounting. At the same time, data-driven market studies such as the Broker Panel Switzerland are becoming increasingly important.
Anonymity and Data Protection in Employee Surveys in Switzerland: The Most Important Questions Explained
April 30, 2026
Reading time: 7 min
Anyone planning an employee survey within a company quickly realizes that few topics raise as many questions as data protection and anonymity. Employees want to be sure that their responses cannot be traced back to them. At the same time, companies must comply with legal requirements while still obtaining meaningful results.
Structured feedback that matters: Zurich speaks at the Swiss Broker Panel
April 27, 2026
Reading time: 6 min
How important is structured feedback for insurers—and how is it used effectively? In this interview, Tiziana Manfioletti, Business Development Advisor for Brokers at Zurich, explains how Zurich’s Broker Panel Switzerland is utilized. She highlights the improvements resulting from the feedback and how brokers can help shape the partnership through their participation.
Swiss Pension Fund Study 2026: What Pension Fund Advisors Need to Know About the Second Pillar
April 22, 2026
Reading time: 5 min
Occupational pension plans, also known as the second pillar or pension funds, are a key component of retirement planning in Switzerland. But how well do pension fund members understand their own pension plan?
Customer Satisfaction: The Most Important Questions and Answers
April 16, 2026
Reading time: 4 min
Customer satisfaction is the key to sustainable business success. It fosters customer loyalty, strengthens your reputation, and provides a decisive competitive advantage. But how can you measure customer satisfaction? Which methods and tools actually get the job done? And how do you find the right provider in Switzerland? This article answers the most important questions about customer satisfaction surveys and shows how you can use valuable feedback to develop concrete measures to increase your customer satisfaction.
Insurance Brokers – Switzerland's Largest Insurance Study
March 30, 2026
Reading time: 8 min
Insurance brokers are playing an increasingly important role in the Swiss insurance market. More and more companies are turning to independent advisors for help with complex insurance issues. At the same time, the demands placed on insurers and brokers are growing.
Switzerland's Best Employers: Landheim Brüttisellen Stands Out for Its Fairness and Sense of Responsibility
March 19, 2026
Reading time: 3 min
In early 2026, Landheim Brüttisellen conducted its first external employee survey with ValueQuest and immediately qualified for our Excellence@work Award with an outstanding result.
360-Degree Feedback: Insights from Leadership Feedback and Implications for Corporate Culture
March 11, 2026
Reading time: 10 min
360-degree feedback strengthens leadership, provides clarity about one’s own impact, and fosters an open feedback culture. When used correctly, it becomes a strategic tool for sustainable leadership development and improved organizational performance.
