Ruthlessness in everyday working life

Psychologists Delroy Paulhus and Kevin Williams from the University of British Columbia in Vancouver, Canada, were the first to study the dark triad of personality. This includes the Three personality types: narcissists, Machiavellians, and psychopaths. What all three types have in common is that they prioritize their own well-being over that of others.
The core of the dark triad
Source Diagnostica/A. Küfner, M. Dufner and M. Back

  • Narcissists tend to overestimate themselves excessively and have a strong need for attention and admiration. He often treats others with disinterest and even reacts to objective criticism in a disagreeable and irritable, sometimes even aggressive manner.
  • The Machiavellian strives for power. He always seeks his own advantage and manipulates others for his own purposes. He easily disregards morals and ethics, but knows how to dazzle his counterpart and present himself as harmless or charming.
  • The psychopath is impulsive and hardly thinks about the consequences of his actions and the consequences for those around him. He seeks thrills and often behaves openly aggressively. He causes offense in the community and does not try to hide it.

Properties often occur together

Paulhus and Williams were able to show that although these are three different personality types and traits, they often occur together. People who are highly narcissistic often also have strong psychopathic or Machiavellian traits. What all three have in common is low social compatibility, which is reflected in ruthlessness, a tendency to deceive and an unwillingness to abide by rules or moral principles.

Paulhus and Williams emphasize that although these three characteristics are inherent in every person to a certain degree, they are usually less pronounced. Even those who achieve extreme values are often not yet conspicuous in the clinical sense. People with high levels of narcissism, Machiavellianism and psychopathy therefore do not suffer. And their (professional) advancement is even promoted as a result.

The dark triad in management

Because they strive for money, status and power, they like to be where all this can be achieved. They also have the ambition and strategies to climb the career ladder. They are particularly successful in corporate cultures that favor the pursuit of power. For example, when companies are excessively meritocratic, ruthless competition quickly develops. Strength, assertiveness and quick decision-making are qualities that ensure "survival" in such a case.

There are numerous studies that prove that personality types of the dark triad are represented above average in the upper management of large companies.

Uncritical personnel selection

Uwe Kanning (business psychologist at Osnabrück University of Applied Sciences) also believes that the ruthlessness of the dark triad helps with career advancement. When in doubt, an important position in the company is more likely to be filled by an applicant who is a little too self-confident. Once dark triad personalities have reached a management position, they stay there or rise even higher. They are then hardly questioned by others and they consider themselves to be born leaders anyway.

"Managers often display psychopathic, narcissistic and Machiavellian tendencies," says Hossiep. The fact that their self-image is distorted is also due to the fact that realistic feedback is all the rarer the higher up in the hierarchy you work. In this way, the characteristics of the dark triad are reinforced over time. Although narcissists are indeed initially considered the better leaders by everyone around them - as a study by the University of Amsterdam shows - the performance of groups with narcissists at the top suffers.

Managers who no longer see themselves as part of a team and make decisions on their own pose a major risk to the company and its culture. They cannot handle constructive criticism, create tension in their work environment, and are unmanageable.

Diagnostic tools for personnel selection and management

It is therefore essential to use the right diagnostic tools for selecting employees and to work through these topics again and again in leadership development. Structured feedback tools such as our 360-degree leadership feedback confront line managers with their impact on others. And they create the necessary commitment between line managers, colleagues and employees. If required, they form an excellent basis for support from a coach.

See also:

The Dark Triad: How employee surveys reveal toxic dynamics

Article published on March 30, 2022

About Heidi Blanken
Heidi Blanken is an expert and consultant with a focus on psychological methodology, business and employment law. She studied at the University of Zurich and brings in-depth knowledge to her consulting work.

Heidi Blanken is an expert and advisor at ValueQuest with a focus on evaluation and methodological consulting. She studied psychology with a focus on methodology as well as economics and labor law at the University of Zurich and graduated with a lic. phil. I degree.

Inspired? Then share this post via your favorite platform.

Subscribe to the ValueQuest newsletter now

Stay informed and up to date.

  • Current HR trends and topics
    Stay up to date with exciting blog articles and expert interviews.

  • Practical tips and tricks
    Get valuable practical tips from the fields of HR and recruiting.

  • Exclusive resources
    Access to checklists and guidelines to help you in your everyday life.

Our promise:

  • Quality instead of quantity: Our newsletter is only published every two months.
  • Relevant content: We offer you valuable expert knowledge that really helps you.
  • Community focus: Be part of a committed HR community.

Other articles that might interest you ...

  • An older couple is reviewing retirement planning documents together

    Swiss Pension Fund Study 2026: What Pension Fund Advisors Need to Know About the Second Pillar

    April 22, 2026

    Reading time: 5 min

    Occupational pension plans, also known as the second pillar or pension funds, are a key component of retirement planning in Switzerland. But how well do pension fund members understand their own pension plan?

  • Yellow eggs with different emoji faces symbolizing various customer emotions and customer satisfaction.

    Customer Satisfaction: The Most Important Questions and Answers

    April 16, 2026

    Reading time: 4 min

    Customer satisfaction is the key to sustainable business success. It fosters customer loyalty, strengthens your reputation, and provides a decisive competitive advantage. But how can you measure customer satisfaction? Which methods and tools actually get the job done? And how do you find the right provider in Switzerland? This article answers the most important questions about customer satisfaction surveys and shows how you can use valuable feedback to develop concrete measures to increase your customer satisfaction.

  • An interview with Franc Büsser of AXA Switzerland on the Swiss Broker Panel and the collaboration between insurers and insurance brokers

    Insurance Brokers – Switzerland's Largest Insurance Study

    March 30, 2026

    Reading time: 8 min

    Insurance brokers are playing an increasingly important role in the Swiss insurance market. More and more companies are turning to independent advisors for help with complex insurance issues. At the same time, the demands placed on insurers and brokers are growing.

  • A group photo of the Landheim Brüttisellen team taken outdoors on a sunny day. In the center, someone is holding an Excellence@work Award, which confirms their recognition as a top employer.

    Switzerland's Best Employers: Landheim Brüttisellen Stands Out for Its Fairness and Sense of Responsibility

    March 19, 2026

    Reading time: 3 min

    In early 2026, Landheim Brüttisellen conducted its first external employee survey with ValueQuest and immediately qualified for our Excellence@work Award with an outstanding result.

  • Marielena Einzinger on 360-degree feedback as a strategic tool for strengthening self-reflection and leadership culture

    360-Degree Feedback: Insights from Leadership Feedback and Implications for Corporate Culture

    March 11, 2026

    Reading time: 10 min

    360-degree feedback strengthens leadership, provides clarity about one’s own impact, and fosters an open feedback culture. When used correctly, it becomes a strategic tool for sustainable leadership development and improved organizational performance.

  • Group photo of the Raiffeisenbank Region Glatt team after a successful employee survey and employer award

    Top employer: Raiffeisenbank Region Glatt with highly motivated employees

    March 10, 2026

    Reading time: 3 min

    At the end of 2025, Raiffeisenbank Region Glatt conducted its first employee survey with ValueQuest – and immediately qualified as a top employer. Raiffeisenbank has therefore been awarded our prestigious employer prize, the Excellence@work Award.

  • Woman writing feedback on a whiteboard - symbol for structured employee surveys and management feedback at ValueQuest

    360-degree feedback: the most important questions and answers

    March 4, 2026

    Reading time: 6 min

    360-degree feedback is the key feedback tool for effective leadership development. It provides crucial insights that go far beyond traditional employee appraisals and forms the basis for successful coaching.

  • Interview with Allianz Suisse on cooperation between insurance brokers and insurers in the Swiss market as part of the Broker Panel Switzerland 2025.

    Insurance brokers: role, benefits, and cooperation in the Swiss market

    March 2, 2026

    Reading time: 9 min

    Insurance brokers play an important role in the Swiss insurance market. But what exactly do brokers do, and how do they work with insurers? In this interview, Thargye Gangshontsang from Allianz Suisse explains the perspective of an insurer.

  • srcset="data:image/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271704%27%20viewBox%3D%270%200%202560%201704%27%3E%3Crect%20width%3D%272560%27%20height%3D%271704%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E"

    Purpose survey: Measuring purpose and initiating transformation

    February 26, 2026

    Reading time: 3 min

    Today, purpose determines whether strategy gains momentum or gets bogged down in day-to-day business. It is more than just a mission statement. It is the unifying "why" that provides orientation, strengthens identification, and guides actions. But only when purpose becomes measurable does it become clear whether it is truly effective or merely well-formulated.