We are delighted that Barbara Haimoff has been actively strengthening our team as Office Manager since September 18, 2023.
What Barbara likes most about her job:
"Clearly the diversity of my work. As ValueQuest is a small company, it offers me the opportunity to work in a wide variety of areas. The spectrum ranges from quality management and project support to looking after the telephone and e-mail hotline and tasks in the area of facility management. I also appreciate the opportunity to work flexibly and independently."
What customers and partners can expect when working with Barbara:
"Customer first - always! For me, the well-being and satisfaction of my customers always comes first. For me, that means always dealing with all customer concerns in a friendly, fast and courteous manner."
Where to find Barbara in her free time:
"After many years of traveling, I am now increasingly drawn to the great outdoors for a long walk in the woods. At the weekend, the focus is mainly on cozy get-togethers or in-depth conversations with family or friends - preferably with fine culinary accompaniment."
Article published on November 7, 2023
About Dr. Kathrin Neumüller
Dr. oec. HSG Kathrin Neumüller is Co-Managing Director at ValueQuest and an expert in employee inspiration and empowerment. She also teaches strategic management in the MBA program at the ZHAW. She holds a doctorate from the University of St. Gallen (HSG) and studied at the University of Cambridge. Learn more about Kathrin
Inspired? Then share this post via your favorite platform.
Other articles that might interest you ...
Employee Net Promoter Score (eNPS): Guide and Checklist
May 10, 2026
Reading time: 17 min
The Employee Net Promoter Score (eNPS) is a simple and effective tool for measuring employee loyalty and retention. We explain what the eNPS is, how it works, and how you can interpret the results.
Insurance Brokers in Switzerland: What Our Industry Study Really Reveals About the Insurance Market
May 4, 2026
Reading time: 7 min
The insurance market in Switzerland is undergoing a transformation. Insurers are becoming more selective, processes are becoming more standardized, and pressure on insurance brokers is mounting. At the same time, data-driven market studies such as the Broker Panel Switzerland are becoming increasingly important.
Anonymity and Data Protection in Employee Surveys in Switzerland: The Most Important Questions Explained
April 30, 2026
Reading time: 7 min
Anyone planning an employee survey within a company quickly realizes that few topics raise as many questions as data protection and anonymity. Employees want to be sure that their responses cannot be traced back to them. At the same time, companies must comply with legal requirements while still obtaining meaningful results.
Structured feedback that matters: Zurich speaks at the Swiss Broker Panel
April 27, 2026
Reading time: 6 min
How important is structured feedback for insurers—and how is it used effectively? In this interview, Tiziana Manfioletti, Business Development Advisor for Brokers at Zurich, explains how Zurich’s Broker Panel Switzerland is utilized. She highlights the improvements resulting from the feedback and how brokers can help shape the partnership through their participation.
Swiss Pension Fund Study 2026: What Pension Fund Advisors Need to Know About the Second Pillar
April 22, 2026
Reading time: 5 min
Occupational pension plans, also known as the second pillar or pension funds, are a key component of retirement planning in Switzerland. But how well do pension fund members understand their own pension plan?
Customer Satisfaction: The Most Important Questions and Answers
April 16, 2026
Reading time: 4 min
Customer satisfaction is the key to sustainable business success. It fosters customer loyalty, strengthens your reputation, and provides a decisive competitive advantage. But how can you measure customer satisfaction? Which methods and tools actually get the job done? And how do you find the right provider in Switzerland? This article answers the most important questions about customer satisfaction surveys and shows how you can use valuable feedback to develop concrete measures to increase your customer satisfaction.
Insurance Brokers – Switzerland's Largest Insurance Study
March 30, 2026
Reading time: 8 min
Insurance brokers are playing an increasingly important role in the Swiss insurance market. More and more companies are turning to independent advisors for help with complex insurance issues. At the same time, the demands placed on insurers and brokers are growing.
Switzerland's Best Employers: Landheim Brüttisellen Stands Out for Its Fairness and Sense of Responsibility
March 19, 2026
Reading time: 3 min
In early 2026, Landheim Brüttisellen conducted its first external employee survey with ValueQuest and immediately qualified for our Excellence@work Award with an outstanding result.
360-Degree Feedback: Insights from Leadership Feedback and Implications for Corporate Culture
March 11, 2026
Reading time: 10 min
360-degree feedback strengthens leadership, provides clarity about one’s own impact, and fosters an open feedback culture. When used correctly, it becomes a strategic tool for sustainable leadership development and improved organizational performance.
