Research Manager &
Managing Partner
Dipl.-Soz., studied sociology at the University of Leipzig
Melanies' focus areas:
- Manager Customer & Market Department
- Head of Multi-Client Studies in the Swiss insurance market (private and corporate clients)
- Customer satisfaction surveys in the area of Insurance & Finance
- Company officer in the area of data protection & compliance
- Support in the following areas: programming, field coordinator, analysis & reporting
About Melanie Wollschläger
Melanie Wollschläger is a Senior Partner at ValueQuest. A sociologist by training (University of Leipzig), she has been supporting companies with employee surveys, customer feedback and multi-client studies since 2010. She is Head of Customer & Market and is responsible for large market studies.
Melanie is the central contact person for the Swiss Pension Fund Study and the Moment of Truth Tracking Study, an industry study conducted several times a year that examines customer contact along the entire customer journey in Swiss insurance companies.
Customers appreciate Melanie's reliable and professional work, her flexibility and speed when it comes to adapting to customer requirements and her many years of expertise in the field of insurance market research.
In her free time, she enjoys spending time with her family - preferably in the Valais mountains, where she can be found hiking in summer or snowshoeing in winter. At home in Zurich, Melanie seeks relaxation and distraction away from screens in her own allotment garden.
Would you like to find out more about Melanie? Then take a look at her employee spotlight.
Melanies' favorite recipe: Saffron risotto with prawns
At ValueQuest, we don't believe in run-of-the-mill feedback solutions. Every organization is different. That's why we develop surveys that are tailored to your specific requirements - whether you are an SME or a large corporation. Good collaboration and inspiration don't just happen at your desk, but sometimes also over lunch or dinner. That's why we not only share our expertise here, but also our favorite recipes from the ValueQuest team.
This is how it's done
- Heat the vegetable stock. Finely chop the onion and chili. Heat the olive oil in a pan and briefly sauté the onion and chilli.
- 2. add the risotto rice and stir well. Sauté everything together for about half a minute.
- Deglaze the risotto with 1-2 ladles of vegetable stock. Turn the heat down to medium. Add the saffron and stir.
- When making risotto, it is important to always add enough vegetable stock to cover the rice, but not too much so that the rice floats in the vegetable stock. The rice must absorb the liquid slowly. The stock is only used up after about 20-25 minutes of cooking. It must also be stirred carefully at regular intervals.
- 5 Grate the zest from the orange into the risotto. Then squeeze the juice from the orange and add to the risotto. The risotto should now simmer in the pan for approx. 10 mins. Now add the prawns.
- After about 20 minutes, taste the rice to see if it is soft. Depending on how soft it is, you may need to add more vegetable stock. Just before the risotto is ready, add the half cream. Depending on how creamy you want the risotto to be, add all or a little less. Add a little pepper. Grate the parmesan over it before serving.
En Guete!
Were we able to convince you with our recipes? Then please get in touch!
We look forward to your inquiry.
"I chose this recipe because it's our "family dish". We've been cooking it for many years, it's quick and easy to prepare and it's always a hit with our guests.
At ValueQuest, I am mainly responsible for our multi-client studies. They run practically all year round and there is always a lot of data to analyze. I also coordinate other studies, particularly in the area of customer satisfaction, and ensure that they are programmed and carried out on time.
I like to spend my free time in the water, in the lake or swimming pool in summer and in the indoor pool in winter. I enjoy trips into the countryside at the weekend and the snow in the Valais mountains in winter."
Ingredients
Main course for 2 portions
- 1 large cup of risotto rice
- 200g prawns (raw)
- approx. 700 ml vegetable bouillon
- 1 onion
- 1 organic orange
- 100 ml half cream
- some saffron (a few threads)
- some chili
- Olive oil
- Pepper
- Parmesan cheese
My last blog posts
Insurance Brokers in Switzerland: What Our Industry Study Really Reveals About the Insurance Market
May 4, 2026
Reading time: 7 min
The insurance market in Switzerland is undergoing a transformation. Insurers are becoming more selective, processes are becoming more standardized, and pressure on insurance brokers is mounting. At the same time, data-driven market studies such as the Broker Panel Switzerland are becoming increasingly important.
Anonymity and Data Protection in Employee Surveys in Switzerland: The Most Important Questions Explained
April 30, 2026
Reading time: 7 min
Anyone planning an employee survey within a company quickly realizes that few topics raise as many questions as data protection and anonymity. Employees want to be sure that their responses cannot be traced back to them. At the same time, companies must comply with legal requirements while still obtaining meaningful results.
Structured feedback that matters: Zurich speaks at the Swiss Broker Panel
April 27, 2026
Reading time: 6 min
How important is structured feedback for insurers—and how is it used effectively? In this interview, Tiziana Manfioletti, Business Development Advisor for Brokers at Zurich, explains how Zurich’s Broker Panel Switzerland is utilized. She highlights the improvements resulting from the feedback and how brokers can help shape the partnership through their participation.
Swiss Pension Fund Study 2026: What Pension Fund Advisors Need to Know About the Second Pillar
April 22, 2026
Reading time: 5 min
Occupational pension plans, also known as the second pillar or pension funds, are a key component of retirement planning in Switzerland. But how well do pension fund members understand their own pension plan?
