Research Manager

M.A. Business Innovation (MBI), HSG

Markus' main focus:

About Markus Engler

Markus has been analyzing the results of employee surveys since joining ValueQuest in May 2025. He gained his first experience in the field of personnel development while working in the People & Organization department of an international pharmaceutical company. He also brings knowledge and skills from his Master's degree in Business Innovation at the University of St.Gallen to the further development and automation of internal processes.

Born in St.Gallen, he has a structured and analytical approach without losing his sense of humor. His colleagues appreciate his friendly, approachable and helpful character. In discussions, he brings clarity to complex topics, creates space for honest dialog and ensures that even critical issues are dealt with in a solution-oriented manner.

In his free time, Markus likes to immerse himself in fantastic worlds, both digital and analog. On the one hand, he is passionate about playing video games, and on the other, he is a Dungeon Master in a long-standing D&D group. He thinks up stories and storylines, draws inspiration from historical and current events and regularly tries to create an immersive world for his friends. For him, telling stories together is a wonderful way to unleash his creativity, create unforgettable experiences for his friends and reflect on current developments.

The combination of automation activities and the opportunity to initiate real change at customers is the driver behind Markus' interest in analyzing employee surveys.

Markus' favorite recipe: Chili sin Carne

At ValueQuest, we don't believe in run-of-the-mill feedback solutions. Every organization is different. That's why we develop surveys that are tailored to your specific requirements - whether you are an SME or a large corporation. Good collaboration and inspiration don't just happen at your desk, but sometimes also over lunch or dinner. That's why we not only share our expertise here, but also our favorite recipes from the ValueQuest team.

This is how it's done

  • 20 minutes
  1. First soak the soy vermicelli in a little water and the spices. Meanwhile, cut the pimientos into thin rings. Finally, place the soy vermicelli in a pan with the pimientos, sweetcorn and beans and leave to simmer on a medium heat for at least two hours, stirring occasionally.
  2. Mix the flour, salt and oil in a large bowl to form a crumbly dough (like cake batter). Add water until you can form a ball. Add more water if necessary. Remove the dough from the bowl and knead on a floured surface until it is soft and elastic. Divide the dough into equal portions. Shape these into balls and roll out on a floured surface. Sprinkle with flour if necessary.
  3. To fry, heat a frying pan until steam rises. Then place one of the rolled out tortillas in the pan and fry for about 30 seconds until the dough bubbles and is golden brown, then turn and fry the other side briefly.

Enjoy!

Were we able to convince you? Then please get in touch!
We look forward to your inquiry.

Ingredients

Chillifor 4 people

  • 200g pimientos de padron
  • 200 g soy shreds
  • 300 g corn
  • 300 g red kidney beans
  • 15g cumin
  • Cardamom, coriander (dried), marjoram, nutmeg
  • 2 tsp salt

Tortillas

  • 200g flour
  • 70ml water
  • 25ml oil
  • 1 pinch of salt

My last blog posts

  • The team at Raiffeisenbank Regio Arbon celebrates its recognition as an "Excellence@Work" Outstanding Employer with the award trophy.

    Raiffeisenbank Regio Arbon, a Top Employer: Personal Responsibility as Part of a Strong Corporate Culture

    July 7, 2026

    Reading time: 2 min

    ValueQuest honors particularly attractive employers in Switzerland with the Excellence@Work Award. We recently had the pleasure of presenting the award to Raiffeisenbank Regio Arbon.

  • Ricardo Garcia, CEO of PROMEA, pictured in front of a modern building

    Customer Satisfaction as a Strategic Lever: An Interview with Ricardo Garcia, CEO of PROMEA

    June 20, 2026

    Reading time: 10 min

    PROMEA has been achieving top scores in customer satisfaction for years. In an interview with CEO Ricardo Garcia, it becomes clear that this is no coincidence—rather, it stems from a clear focus on quality, response times, and the consistent implementation of insights from customer surveys. This interview highlights how PROMEA uses the NPS as a management tool and what challenges lie ahead for customer satisfaction.

  • srcset="data:image/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271502%27%20height%3D%27846%27%20viewBox%3D%270%200%201502%20846%27%3E%3Crect%20width%3D%271502%27%20height%3D%27846%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E"

    Shame in the Workplace: Why We Don't Say What Actually Needs to Be Said

    June 4, 2026

    Reading time: 4 min

    Giving and receiving feedback is one of the most fundamental aspects of modern professional life. But why do we so often find it difficult to offer honest feedback?

  • eNPS scale from 0 to 10, divided into detractors (0 to 6), passives (7 to 8), and promoters (9 to 10)

    Customer Survey in Switzerland: Questionnaire, Sample Questions, and Sample Questionnaire

    May 27, 2026

    Reading time: 6 min

    Customer Survey in Switzerland: Use our sample questions and questionnaire template to create an effective questionnaire for your customer survey or poll.

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