Back Office Manager

Student B.Sc. Applied Psychology at the ZHAW, Zurich University of Applied Sciences

Luanas' main focus:

  • Back Office Management
  • Support for project management

About Luana Kräuchi

Luana has been supporting our team in a variety of ways since July 2025 - both in back office management and in project management. She is currently studying Applied Psychology at the ZHAW Zurich University of Applied Sciences and is expected to complete her Bachelor's degree in summer 2027. Since the beginning of her studies, she has been particularly interested in occupational and organizational psychology topics, which she is already deepening in elective and supplementary subjects.

The opportunity to work at ValueQuest alongside her studies is particularly valuable for Luana. It allows her to put her theoretical knowledge directly into practice - and actively help shape topics such as employee surveys and 360-degree feedback.

Outside of work and her studies, Luana is very creative. One of her great passions is music: she sings, writes her own songs and spends a lot of time in the studio, where she records and produces her pieces. Her heart also beats for running - especially long distances. She recently completed her first half marathon and is already looking forward to the next race. When she is not running or making music, she is often drawn to the mountains, especially the Alpstein. One of her favorite routes leads to the Äscher with a stop at the Seealpsee - and if you like it more sporty, you shouldn't miss the Sigl.

What particularly inspires Luana about her work at ValueQuest? The combination of science and practice - and the opportunity to make a contribution right now to how organizations grow and develop.

Would you like to find out more about Luana? Then take a look at her employee spotlight.

Luana's favorite recipe: Red lentil dal

At ValueQuest, we don't believe in run-of-the-mill feedback solutions. Every organization is different. That's why we develop surveys that are tailored to your specific requirements - whether you are an SME or a large corporation. Good collaboration and inspiration don't just happen at your desk, but sometimes also over lunch or dinner. That's why we not only share our expertise here, but also our favorite recipes from the ValueQuest team.

This is how it's done

  • 15 minutes

  1. Sauté the ginger, garlic and onions. Add the garam masala/curry and spices and sauté. Deglaze with stock, add lentils and bring to the boil. Cook for 10 minutes.
  2. Add the pelati/tomatoes and cook for 5 minutes until the lentils are soft. Season to taste with salt, sugar, lime juice and herbs.
  3. Serve with yogurt.

Enjoy!

Were we able to convince you with our recipes? Then please get in touch!
We look forward to your inquiry.

Ingredients

Main course for 4 portions

  • 1-2 tsp ginger, chopped
  • 2-3 cloves of garlic, chopped
  • 2 onions, chopped
  • 1-2 tbsp garam masala or curry spices to taste
  • 6 dl bouillon
  • 200 g red lentils
  • 200 g pelati or tomatoes, diced
  • 1 teaspoon salt
  • 1-2 tsp sugar
  • 1 lime
  • 2-3 tbsp parsley or coriander, finely chopped
  • 180 g yogurt

My last blog posts

  • Yellow eggs with different emoji faces symbolizing various customer emotions and customer satisfaction.

    Customer Satisfaction: The Most Important Questions and Answers

    April 16, 2026

    Reading time: 4 min

    Customer satisfaction is the key to sustainable business success. It fosters customer loyalty, strengthens your reputation, and provides a decisive competitive advantage. But how can you measure customer satisfaction? Which methods and tools actually get the job done? And how do you find the right provider in Switzerland? This article answers the most important questions about customer satisfaction surveys and shows how you can use valuable feedback to develop concrete measures to increase your customer satisfaction.

  • An interview with Franc Büsser of AXA Switzerland on the Swiss Broker Panel and the collaboration between insurers and insurance brokers

    Insurance Brokers – Switzerland's Largest Insurance Study

    March 30, 2026

    Reading time: 8 min

    Insurance brokers are playing an increasingly important role in the Swiss insurance market. More and more companies are turning to independent advisors for help with complex insurance issues. At the same time, the demands placed on insurers and brokers are growing.

  • A group photo of the Landheim Brüttisellen team taken outdoors on a sunny day. In the center, someone is holding an Excellence@work Award, which confirms their recognition as a top employer.

    Switzerland's Best Employers: Landheim Brüttisellen Stands Out for Its Fairness and Sense of Responsibility

    March 19, 2026

    Reading time: 3 min

    In early 2026, Landheim Brüttisellen conducted its first external employee survey with ValueQuest and immediately qualified for our Excellence@work Award with an outstanding result.

  • Marielena Einzinger on 360-degree feedback as a strategic tool for strengthening self-reflection and leadership culture

    360-Degree Feedback: Insights from Leadership Feedback and Implications for Corporate Culture

    March 11, 2026

    Reading time: 10 min

    360-degree feedback strengthens leadership, provides clarity about one’s own impact, and fosters an open feedback culture. When used correctly, it becomes a strategic tool for sustainable leadership development and improved organizational performance.

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